FAQ

Check the question you want to know

 
1Who are you?
We are Makeraze, specializing in the integration and production of polishing and grinding materials and polishing equipment. In the field of polishing industry, we can almost meet the needs of customers for polishing and grinding.
2Can I request an electronic catalogue?
Sure! We welcome you to consult our customer service through the contact form or email on our website to request an electronic catalogue.
3Where are you?
Our office address is Room 1512, Building 4, Kangcheng Square, Jianghai District, Jiangmen, Guangdong, China. You can search it from Google Maps.
4How to contact us?
You can contact us in two ways :
1. You can click this link (https://makeraze.com/contact-us/) to fill the form to contact us.
2. You can also contact us via email service, service@makeraze.com.
5How can I acquire the product I want?
You can submit your needs in the contact form at the bottom of each product page, and we will arrange someone to contact you as soon as possible and help you get the product. You can also contact our customer service directly via email service@makeraze.com to get the goods.
6About Online ordering and payment
Sorry, our website does not currently support online ordering and payment. But you can fill in the contact form on each product page to contact our customer service.
7About our business hour.
From Monday to Friday. 8:00 am to 5:00 pm (Beijing Time)
8How to calculate the carriage cost?
You can click this link to view the shipping details.
9Can the product be customized?
Of course! You can contact our customer service for more information.
10How long will it take to receive a response after submitting the contact form?
We will handle it within 48hours.
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